The reservation is only valid with a written confirmation.
To fix the reservation, we kindly ask for a deposit to our bank account (free of charges).
IBAN: AT52 3624 8000 0003 7077
GENERAL CANCELLATION POLICY
In the event of cancellation, the Austrian hotel contract apply. We charge cancellation costs as follows.
» No cancellation fee up to 3 months before the day of arrival
» 3 to 1 month before the day of arrival 40% of the total package price
» 70% of the total arrangement price up to 1 week before the day of arrival
» 90% of the total package price in the last week before the day of arrival
CANCEL FOR FREE because of Covid-19
Our cancellation conditions apply, but a free cancellation is possible in the event of the following three points:
» The arrival or departure to Austria is not possible due to a border closure.
» Our region is classified as a risk area by your government
» After departure, you must be in statutory home quarantine for 3 days at least
A deposit already been paid will be refunded.
As always something can happen, we recommend the conclusion of a travel insurance with the European Travel Insurance. (www.europaeische.at) New! Since May 29th 2020 the European Travel Insurance covers in case of Corona illness despite the still existing pandemic status. More information you’ll find on European travel insurance.
Your apartment is at your disposal from 3:00 p.m. on the day of arrival and until 9:30 a.m. on the day of departure.
If you arrive later than 6 p.m. we ask for a short notification.
We provide one parking space for every four people.
More spaces on demand.
Cash, bank transfer
The deposit is requested after reservation. The remaining amount can be paid in cash on site or 7 days before your holiday by bank transfer.
Own heated locker per apartment for your sports equipment is provided. It is not allowed to carry the equipment in the apartments.
You can store your bike securely in our locked garage.
Each apartment is equipped with a Nespresso coffee machine. Nespresso capsules can be purchased at reception.
in winter: daily
in summer: every day except Sundays and public holidays
bed linen, hand and bath towels, kitchen towels, dishwashing liquid, dishwasher taps and toilet paper
If required, we are happy to provide a cot, diaper pail, changing mat, bottle warmer and table seat.
Thanks for your understanding that we do accept pets in winter.
In summer, pets are welcome by agreement.
The Austrian hotel contract conditions apply (AGBH 2006).
We reserve the right to change prices, change the seasons and make typing errors!